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Work’s broken; let’s fix it, together. Meet Computer.

6 min readWork’s broken; let’s fix it, together. Meet Computer.

Dheeraj Pandey

The conversational computer: towards human agency

2 min readThe conversational computer: towards human agency

Dheeraj Pandey

The Journey to Team Intelligence

6 min readThe Journey to Team Intelligence

Michael Machado

DevRev for startups: Accelerating your AI-first journey

2 min readDevRev for startups: Accelerating your AI-first journey

Gaurav Arora

DevRev Announces $100M Series A Valuing the Company at $1.1B

6 min readDevRev Announces $100M Series A Valuing the Company at $1.1B

Dheeraj Pandey

3 metrics every support leader should share with product (that actually drive change)

6 min read3 metrics every support leader should share with product (that actually drive change)

Richard Marr

AgentOS Essentialism at Work Authentic AI Modern Architecture Design of Surfaces

AgentOS

The future of human-machine collaboration

Discover the Power of Integration with AgentOS- Part II

4 min readDiscover the Power of Integration with AgentOS- Part II

Abhinav Singh

AgentOS の連携機能のパワーを実感 - 第 2 部

2 min readAgentOS の連携機能のパワーを実感 - 第 2 部

Abhinav Singh

DevRev Native Workflow Engine

4 min readDevRev Native Workflow Engine

Shashank Singh

DevRev ネイティブなワークフローエンジン

2 min readDevRev ネイティブなワークフローエンジン

Shashank Singh

Essentialism at Work

A new way of working: customer centric, product led, and AI native

What is Essentialism? Definition, examples, strategies

22 min readWhat is Essentialism? Definition, examples, strategies

Akileish Ramanathan

本質主義とは何か？定義、例、戦略

11 min read本質主義とは何か？定義、例、戦略

Akileish Ramanathan

カスタマーヘルプセンターはお客様を実際に支援できているか？

2 min readカスタマーヘルプセンターはお客様を実際に支援できているか？

Rhea Jain

Get the architecture

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Authentic AI

Building genuine solutions for true intelligence

Customer360 で顧客のジャーニーの全体像を把握

2 min readCustomer360 で顧客のジャーニーの全体像を把握

Rhea Jain

See the full picture of your customer's journey with Customer360

4 min readSee the full picture of your customer's journey with Customer360

Rhea Jain

What are AI agents? Definition, examples, and types

14 min readWhat are AI agents? Definition, examples, and types

Akileish Ramanathan

AI エージェントとは？定義、例、種類

7 min readAI エージェントとは？定義、例、種類

Akileish Ramanathan

Modern Architecture

Stories of craft behind the platform

DevRev における音声サポートについて

2 min readDevRev における音声サポートについて

Rajat Radhakrishnan

Introducing Voice support in DevRev

4 min readIntroducing Voice support in DevRev

Rajat Radhakrishnan

Email delivery insights: Bringing clarity to every customer interaction

2 min readEmail delivery insights: Bringing clarity to every customer interaction

Akhil Kintali

メール配信のインサイト：あらゆる顧客とのやり取りを明確に

1 min readメール配信のインサイト：あらゆる顧客とのやり取りを明確に

Akhil Kintali

Design of Surfaces

Future-forward UX designed for the hand-off between humans and machines

顧客の問い合わせ解決をワンクリックで簡単に実現

2 min read顧客の問い合わせ解決をワンクリックで簡単に実現

Arush Balyan

Make customer query resolution an effortless, one-click experience

5 min readMake customer query resolution an effortless, one-click experience

Arush Balyan

顧客はナレッジベースをどの程度有用だと感じているか？追跡すべき 6 つの指標

3 min read顧客はナレッジベースをどの程度有用だと感じているか？追跡すべき 6 つの指標

Arush Balyan

How useful do customers find your knowledge base? 6 metrics to track

6 min readHow useful do customers find your knowledge base? 6 metrics to track

Arush Balyan

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Dheeraj Pandey12 min read

Essential Methodology

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