5 min readWhat Zendesk going private actually means for customers
15 min readCRM customer retention: 15 ways to boost loyalty & retention
7 min read10 step guide to preparing your knowledge base for Gen AI search
4 min readUnveiling the customer perspective: A comprehensive analysis of salesforce through customer reviews
8 min read16 types of customer needs every business must address
7 min readAI agents are here - why should your support team welcome them?
9 min readHow to bring agility back to sprint planning
7 min readThe Importance of the Software Development Life Cycle in Agile Methodologies
4 min readSee the full picture of your customer's journey with Customer360
11 min readEffortless ‘23: Recapping DevRev’s inaugural tech conference
5 min readDoes your customer help center actually help your customer?
12 min readCRM or ERP: Which One Is Right for Your Business?
6 min read9 metrics to make your sprints more customer-centric
8 min readBuilding a Copilot for PMs with Generative AI